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Find answers, contact support, or browse our video tutorials

Video Tutorials

Learn how to create stunning personalised products with our easy-to-follow guides. From photobooks and calendars to canvas prints and more, we'll walk you through every step to bring your memories to life. Explore tips, tricks, and inspiration to make the most of your creative projects. Start designing today with Photobook Shop!

Online Designer vs. Desktop Designer

Online Designer vs. Desktop Designer

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How to Download and Setup Photobook Shop Desktop Software

How to Download and Setup Photobook Shop Desktop Software

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How to Create a Photobook Using Online Designer

How to Create a Photobook Using Online Designer

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How to Create a Photobook Using Desktop Designer

How to Create a Photobook Using Desktop Designer

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Contact Us

Find a contact number close to you, making it easier for you to receive help from us.

Phone
Mon–Fri: 9am–6pm
Sat: 10am–3pm
Victoria(03) 9988 7800
New South Wales(02) 9119 2246
South Australia(08) 7228 5316
Queensland(07) 3085 4316
Western Australia(08) 6558 1616

Help Desk

  • Access knowledge base & guides
  • Lodge a ticket about a product or delivery
  • Browse FAQs
Open Help Desk

Email

Email our help desk and we aim to respond within 24 hours.

smile@photobookshop.com.au

Send an Email

Online Chat

Click on the chat icon in the bottom right corner of our website to chat with one of our helpful Support Staff.

Address

To post your CD/USB or pick up your product:

43 Lakeside Avenue
Reservoir, 3073
VIC, Australia